Privacy Policy

Your privacy is important to us

Last Updated: November 10, 2026

Hello Movers ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our moving services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and physical addresses (moving from/to locations) when you request a quote or book our services.
  • Usage Information: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
  • Cookies and Tracking: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our moving services
  • Communicate with you about your move, quotes, and inquiries
  • Process payments and maintain records
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who assist in providing our services (e.g., payment processors, CRM systems).
  • Legal Requirements: When required by law or to protect our rights and safety.
  • Business Transfers: In connection with a merger, sale, or acquisition of our business.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and review your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to certain processing of your information

To exercise these rights, please contact us using the information provided below.

6. Cookies and Analytics

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve our website functionality

You can control cookies through your browser settings. Note that disabling cookies may affect your experience on our website.

We use Yandex.Metrika for analytics purposes. This service may collect and process data according to their privacy policy.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Hello Movers
3900 Newpark Mall Rd
Fremont, CA 94538

Phone: (888) 711-4778
Email: [email protected]